Grievance Redressal / Escalation Matrix

In case of any grievance/complaint against the research analyst, please contact Compliance Officer of the research analyst. 

We aim to resolve all grievances within 21 working days from the date of receipt. 

If your grievance is not resolved within this timeframe, you can escalate it to SEBI’s SCORES Platform (SEBI Complaints Redress System). 

SCORES Portal: Scores Portal Link(Opens New Tab) 

In case you are unsatisfied with the resolution provided through our support or the SCORES platform, you can access the Online Dispute Resolution (ODR) Portal. 

ODR Portal: ODR Portal Link(Opens New Tab).

Details of DesignationContact Person NameAddress where the physical address locationEmail-IDWorking hours when complainant can call
Customer CareSreemant DudhoriaNo 1, Barnaby Road, Kilpauk, 
Chennai  600010
researchsreecapital@gmail.com10 AM to 5 PM
Head of Customer Care
Compliance Officer
CEO
Principal Officer